Shipping Policy
last updated: 2 July 2026
Where we ship
We ship across India to most serviceable pincodes through our courier partners (via Shiprocket).
Timelines
Orders are dispatched within 24 hours from our Hyderabad facility (orders placed on Sundays/public holidays dispatch the next working day). Delivery typically takes 2–4 days for metro cities and 3–6 days for the rest of India. You'll receive a tracking link on WhatsApp/ SMS as soon as your order ships.
Shipping charges
Free shipping on all multi-mask packs. Single-mask orders carry a ₹49 shipping fee, shown clearly at checkout before you pay.
Cash on Delivery
COD is available on most pincodes. We confirm COD orders on WhatsApp before dispatch — unconfirmed orders may be held.
Delays
Courier delays (weather, strikes, remote pincodes) are occasionally outside our control. If your order hasn't arrived within 10 days of dispatch, contact us and we'll resolve it — replacement or refund included.